Making a decision to transition to a IP telephony solution can be very time consuming and overwhelming. Is the time right to move to IP telephony? What will be the cost savings? How do you choose the right technology vendor? How much time will the implementation take? How much will it cost? What about security? What type of equipment will you need? The questions can seem endless.

ShoreTel realizes that making the decision to switch to IP telephony and actually deploying the system is no small task. To help you with pre-decision questions and post-decision planning and implementation, we have created "IP Telephony from A-Z - The Complete IP Telephony eBook."